Late Policy
Dr. Brielle strives to be on time out of respect for both your and our time. Therefore, she requests patients arrive early and let us know when they are running late. Appointment times may be cut short or rescheduled in order to keep on schedule. If an appointment must be rescheduled due to tardiness, a $50 fee may be charged.
Cancellation/No Show Fee
Please call us at least 24 hours prior to your appointment if you need to cancel. This will allow time for the slot to be filled by another patient. A $50 fee will be charged for late cancellation/no shows. If you do not come to your appointment without canceling ("no show"), or cancel with less than 24 hours notice, you will be required to provide a credit card number in order to schedule another appointment. On the second "no show" or less than 24 hour cancellation, the missed appointment fee of $50 will be collected.
Phone
For non-urgent questions please call us at the clinic at 541-636-3079 and either the front desk will help you or Dr. Brielle will return your call. For non-urgent medically related questions you can also contact Dr. Brielle through the patient portal messaging system. If you have an urgent health concern after hours and require immediate assistance please seek urgent care. For a life-threatening emergency, always call 911 immediately.
Patient Portal
Dr. Brielle provides patients with access to a patient portal where you can message the clinic, schedule appointments, and view your treatment plans, lab results, and other handouts.
Email/Messaging
Email is a convenient way to communicate brief questions or concerns with Dr. Brielle, please use the patient portal messaging system as email is not secure. However, in order to provide the best patient care, Dr. Brielle will request you to schedule an appointment for more detailed questions or concerns.
Vacations
When Dr. Brielle takes a vacation she may or may not be able to be reached by phone. In these situations Dr. Carrie Decker will provide coverage for her established patients. Please call our office with any additional questions or concerns.
Refills
Please call your pharmacy and ask them to send us a refill request. Many medications require monitoring by exam and/or labs and therefore will not be refilled without proper follow-up. Please plan ahead, some refills may take 3 to 5 days to review and authorize for renewal.
Narcotic/Scheduled Medications
We rarely believe it is in the best interest of her patients to rely on chronic narcotics or sedatives, and thus infrequently prescribe them. If you come to us on chronic narcotics or sedatives we will work to decrease your dose to the lowest tolerable level. Additionally, for both your safety and ours, we require a signed contract and random drug testing for continued prescribing. By law, these medications cannot be refilled over the phone and any refills will require an office visit.
Follow-Up
With regards to follow-up, Dr. Brielle will attempt to contact you at your preferred phone number three times and then she will send a letter to your address on file as a final attempt to contact you.
Termination of Doctor-Patient Relationship
You may terminate your relationship with Dr. Brielle at any time for any reason. We would appreciate communication from you expressing your desire for termination, but it is not required. Likewise, Dr. Brielle may terminate your relationship at any time. Generally, she will reserve this measure for patients who are not abiding by the stated policies, are delinquent in paying bills, or are disrespectful to her, her clinic or her staff. If she chooses to terminate you as a patient, you will be notified in writing. You will then have 30 days to find a new physician, during which time she will be available to you for urgent health issues only. You may request a transfer of medical records to your new physician.
Dr. Brielle strives to be on time out of respect for both your and our time. Therefore, she requests patients arrive early and let us know when they are running late. Appointment times may be cut short or rescheduled in order to keep on schedule. If an appointment must be rescheduled due to tardiness, a $50 fee may be charged.
Cancellation/No Show Fee
Please call us at least 24 hours prior to your appointment if you need to cancel. This will allow time for the slot to be filled by another patient. A $50 fee will be charged for late cancellation/no shows. If you do not come to your appointment without canceling ("no show"), or cancel with less than 24 hours notice, you will be required to provide a credit card number in order to schedule another appointment. On the second "no show" or less than 24 hour cancellation, the missed appointment fee of $50 will be collected.
Phone
For non-urgent questions please call us at the clinic at 541-636-3079 and either the front desk will help you or Dr. Brielle will return your call. For non-urgent medically related questions you can also contact Dr. Brielle through the patient portal messaging system. If you have an urgent health concern after hours and require immediate assistance please seek urgent care. For a life-threatening emergency, always call 911 immediately.
Patient Portal
Dr. Brielle provides patients with access to a patient portal where you can message the clinic, schedule appointments, and view your treatment plans, lab results, and other handouts.
Email/Messaging
Email is a convenient way to communicate brief questions or concerns with Dr. Brielle, please use the patient portal messaging system as email is not secure. However, in order to provide the best patient care, Dr. Brielle will request you to schedule an appointment for more detailed questions or concerns.
Vacations
When Dr. Brielle takes a vacation she may or may not be able to be reached by phone. In these situations Dr. Carrie Decker will provide coverage for her established patients. Please call our office with any additional questions or concerns.
Refills
Please call your pharmacy and ask them to send us a refill request. Many medications require monitoring by exam and/or labs and therefore will not be refilled without proper follow-up. Please plan ahead, some refills may take 3 to 5 days to review and authorize for renewal.
Narcotic/Scheduled Medications
We rarely believe it is in the best interest of her patients to rely on chronic narcotics or sedatives, and thus infrequently prescribe them. If you come to us on chronic narcotics or sedatives we will work to decrease your dose to the lowest tolerable level. Additionally, for both your safety and ours, we require a signed contract and random drug testing for continued prescribing. By law, these medications cannot be refilled over the phone and any refills will require an office visit.
Follow-Up
With regards to follow-up, Dr. Brielle will attempt to contact you at your preferred phone number three times and then she will send a letter to your address on file as a final attempt to contact you.
Termination of Doctor-Patient Relationship
You may terminate your relationship with Dr. Brielle at any time for any reason. We would appreciate communication from you expressing your desire for termination, but it is not required. Likewise, Dr. Brielle may terminate your relationship at any time. Generally, she will reserve this measure for patients who are not abiding by the stated policies, are delinquent in paying bills, or are disrespectful to her, her clinic or her staff. If she chooses to terminate you as a patient, you will be notified in writing. You will then have 30 days to find a new physician, during which time she will be available to you for urgent health issues only. You may request a transfer of medical records to your new physician.
